Robyn AI, Inc. Privacy Policy
Robyn AI, Inc. (“Robyn,” “we,” “our,” and/or “us”) values the privacy of
individuals who use our application, websites, and related services (collectively,
our “Services”). This privacy policy (the “Privacy Policy”) explains how we
collect, use, and disclose information from users of our Services (“Users”). By
using our Services, you agree to the collection, use, disclosure, and procedures
this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services
is also subject to our Terms of Service meetrobyn.com/terms-of-service.
Information We Collect
We may collect a variety of information from or about you or your devices from
various sources, as described below.
A. Information You Provide to Us.
Registration and Account Information. When you sign up for an account
through your Google or Apple account, we will receive your name, and we may also
receive your email address if you choose to share it.
Communications. If you contact us directly, we may receive additional
information about you, such as your name or the contents of a message, and other
information you choose to provide. When we send you emails, we may use embedded
pixels or other technologies to track information about your receipt and
interaction with our emails, such as whether and when you open them, whether you
access any links included in our emails, how long you read our emails, whether you
forward our emails and to whom, your Location Information (described below), and
your Device Information (described below), to learn how to deliver a better
customer experience and improve our Services.
Contact Forms. If you complete one of our contact forms, we may collect
information such as your customer service issue and any feedback you decide to
provide.
Payment Information. If you make a payment on our Services, your
payment-related information, such as credit card or other financial information,
is collected by our third-party payment processor on our behalf.
B. Information We Collect When You Use Our Services.
Location Information. When you use our Services, we receive your location
information.
Device Information. We receive information about the device and software
you use to access our Services, including IP address, device type, device
identifiers, web browser type and version, operating system version, phone carrier
and manufacturer, application installations, mobile advertising identifiers, and
push notification tokens.
User Content. Our Services allow you to take photos and post them to
social media networks.
Usage Information. We automatically receive information about your
interactions with our Services, like the pages or other content you view, referrer
information (the website you visited before coming to our Services), the dates and
times of your visits, and any content you post.
Prompts and Outputs. Our Services allow you to submit text and audio to the
Services (“Prompts”), which generate responses based on your Prompts (“Outputs”).
We will collect any information you choose to provide in your Prompts and this
information may be reproduced in the Outputs.
Information from Cookies and Other Tracking Technologies. We and our
third-party partners collect information about your activities on our Services
using cookies, pixel tags, SDKs, or other tracking technologies. Our third-party
partners, such as analytics, advertising, and security partners, may also use
these technologies to collect information about your online activities over time
and across different services.
C. Information We Receive from Other Sources.
Information from Third-Party Sites. We collect publicly-available
information from third-party sites to enable the training of our models and
systems.
How We Use the Information We Collect
We use the information we collect:
- To provide, maintain, improve, and enhance our Services;
-
To train, develop, and improve the artificial intelligence, machine learning,
and models that we use to support our Services;
-
To personalize your experience on our Services such as by providing tailored
content and recommendations;
-
To understand and analyze how you use our Services and develop new products,
services, features, and functionality;
-
To communicate with you, provide you with updates and other information
relating to our Services, provide information that you request, respond to
comments and questions, and otherwise provide customer support;
-
To facilitate the connection of third-party services or applications, such as
social networks;
-
For marketing and advertising purposes, such as developing and providing
promotional and advertising materials that may be relevant, valuable or
otherwise of interest to you;
-
To generate anonymized or aggregate data containing only de-identified,
non-personal information that we may use for any lawful purposes such as to
publish reports;
- To send you push notifications;
- To facilitate transactions and payments;
-
For compliance purposes, including enforcing our TOS or other legal rights, or
as may be required by applicable laws and regulations or requested by any
judicial process or governmental agency; and
-
For other purposes for which we provide specific notice at the time the
information is collected.
How We Disclose the Information We Collect
Affiliates. We may disclose any information we receive to our current or
future affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may disclose any information we receive
to vendors and service providers retained in connection with the provision of our
Services.
Social Networks and Other Online Services. Our Services allow you to, upon
your direction, post information to social networking services, such as X,
Facebook and Instagram. You understand and agree that the use of your information
by any social networking websites will be governed by the privacy policies of
these third-party platforms and your settings on that platform. We encourage you
to review their privacy policies.
Marketing.
AI Service Providers. We may disclose information we receive to vendors
that provide artificial intelligence services that provide backend support for our
Services.
Analytics Partners. We use analytics services such as Google Analytics to
collect and process certain analytics data. You can learn more about Google’s
practices by visiting
https://www.google.com/policies/privacy/partners/.
Advertising Partners. We work with third-party advertising partners to
collect and process your information in order to show you ads that we think may
interest you. Some of our advertising partners are members of the Network
Advertising Initiative (https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://optout.aboutads.info) and serve ads through cookie-based technologies. Please visit their opt-out
pages to learn about how you may opt out of receiving certain web-based
personalized ads from member companies. These opt-outs will apply only to our
third-party advertising partners that are members of these organizations. These
opt-outs will not apply when our partners serve ads through non-cookie based
technologies. You can access any settings offered by your mobile operating system
to limit ad tracking, or you can install the AppChoices mobile app to learn more
about how you may opt out of personalized ads in mobile apps.
As Required By Law and Similar Disclosures. We may access, preserve, and
disclose your information if we believe doing so is required or appropriate to:
(a) comply with law enforcement requests and legal process, such as a court order
or subpoena; (b) respond to your requests; or (c) protect your, our, or others’
rights, property, or safety. For the avoidance of doubt, the disclosure of your
information may occur if you post any objectionable content on or through the
Services.
Merger, Sale, or Other Asset Transfers. We may transfer your information to
service providers, advisors, potential transactional partners, or other third
parties in connection with the consideration, negotiation, or completion of a
corporate transaction in which we are acquired by or merged with another company
or we sell, liquidate, or transfer all or a portion of our assets. The use of your
information following any of these events will be governed by the provisions of
this Privacy Policy in effect at the time the applicable information was
collected.
Consent. We may also disclose your information with your permission.
Your Choices
Location Information. You can prevent your mobile device from sharing
precise location information at any time through your device’s operating system
settings.
Marketing Communications. You can unsubscribe from our promotional emails
via the link provided in the emails. Even if you opt out of receiving promotional
email messages from us, you will continue to receive administrative messages from
us.
Third Parties
Our Services may contain links to other websites, products, or services that we do
not own or operate. We are not responsible for the privacy practices of these
third parties. Please be aware that this Privacy Policy does not apply to your
activities on these third-party services or any information you disclose to these
third parties. We encourage you to read their privacy policies before providing
any information to them.
Security
We make reasonable efforts to protect your information by using physical and
electronic safeguards designed to improve the security of the information we
maintain. However, because no electronic transmission or storage of information
can be entirely secure, we can make no guarantees as to the security or privacy of
your information.
Children’s Privacy
We do not knowingly collect, maintain, or use personal information from children
under 13 years of age, and no part of our Service(s) is directed to children. If
you learn that a child has provided us with personal information in violation of
this Privacy Policy, then you may alert us at
hello@meetrobyn.com
Your California Privacy Rights
If you reside in California and have provided your personal information to us, you
may request information once per calendar year about our disclosures of certain
categories of personal information to third parties for their direct marketing
purposes. Such requests must be submitted to us in writing at the following
hello@meetrobyn.com
International Visitors
Our Services are hosted in the United States and intended for visitors located
within the United States. If you choose to use the Services from the European
Union or other regions of the world with laws governing data collection and use
that may differ from U.S. law, then please note that you are transferring your
personal information outside of those regions to the U.S. for storage and
processing. We may also transfer your data from the U.S. to other countries or
regions in connection with storage and processing of data, fulfilling your
requests, and operating the Services. By providing any information, including
personal information, on or to the Services, you consent to such transfer,
storage, and processing.
Update Your Information
You can update your account information or close your account through your profile
settings.
Changes to this Privacy Policy
We will post any adjustments to the Privacy Policy on this page, and the revised
version will be effective when it is posted. If we materially change the ways in
which we use or disclose personal information previously collected from you
through the Services, we will notify you through the Services, by email, or other
communication.
Contact Information
If you have any questions, comments, or concerns about our processing activities,
please email us at hello@meetrobyn.com